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How signs and posters improve a customer's shopping experience

By Michael Zhang


Irrespective of how good the service, brands will go unnoticed without the right signage, it is vital to let the public know where their business is and what they offer. This is particularly true for brands that choose to trade within huge department shops like John Lewis, for whom E-Handsome advertising has just recently supplied with a considerable number of light box for illuminated graphics and signs in Oxford Street and New York.

Signage is not only vital in identifying a brand for existing consumers, but is additionally used to attract new customers. With the correct mixture of signage and graphics, brands can market their products toward consumers of competing brands and convert them into clients of their own, which is essential in a dep. store that houses many high end outlets all selling a similar product.

As well as assisting in brand identification, sign and graphics are also used to help customers navigate their way through each department and finally to the point of sale. If signage is confusing or misleading, the purchaser will have a poor experience and will possibly become frustrated and not return; illuminated graphics and indications are bold, eye catching and the perfect navigation tool.

There are a range of paths to display poster and symbol light boxes, a preferential method chosen by John Lewis when redesigning their Premium Beauty dep..

A well recognised maker of display light boxes and other top quality promotional and marketing products managed a new light box campaign for MINI. The light box, fixed with backlit PVC banner print, was installed in the Derby BMW Mini showroom.

Incorporating signage into a trellis framework allows clients to see through to other departments while having the ability to easily distinguish individual brands-by adopting this strategy John Lewis has been able to improve their customers' overall journey and experience in their stores.




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