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Simple Ways To Find A Custodial Service Provider

By Steven Cho


According to research, one of the many reasons why businesses choose to outsource cleaning services is to cut down on cost. Businesses can show numbers that prove that they indeed save money when they hire a reputable custodial service provider. A custodial service company provides professional cleaning services for your office, building, home, school or any kind of business, which has a physical store or location. They can be daily, weekly, or for emergency situations.

Good research is important for a company in order to get the best contract. Survey your company's properties to know if outsourcing cleaning services is the best option for you. Moreover, you can ask fellow businessmen within the same industry if they advise outsourced cleaning services.

Know your facility size, how much it will cost, then do the math if outsourcing looks like the best option. Getting advice from other business owners who operate in the same environment as yours will be a good tactic. It is like having a verbal testimonial.

One of the sources of cost savings from a custodial services provider is their ability to assemble special packages. It is a type of discount for multiple services or add-ons to existing work. Packages can include tedious tasks such as carpet cleaning and restoration services on top of the usual window cleaning. These tasks are not done often and usually require some expertise, which is rare for an in-house janitorial employee. It is beyond the scope of their normal work.

There will be many choices for custodial cleaning in your area, especially if your location is in an urban neighborhood. Call each one and get rates for comparison. One good trick is to wait until they offer to see your business location first before providing a quotation.

Otherwise it will be a cookie cutter quote. Cross out those who miss this step as they are too busy to do groundwork. A company who will do this before making a bid knows their business well and can customize your job.

Because many cleaning companies charge by the area to be cleaned, a good company will base their quote on how the area is actually used. 200-square feet of hotel lobby is different from 200-square feet of hospital ward. Although the area measurement is the same, they require different cleaning procedures as the flooring material is not the same. Extra effort will go into polishing marble or staining wood.

A rule of thumb is to carefully read the entire contract. Is it customized or boilerplate. Can you add and subtract clauses to suit your needs. Also find out how the company addresses unsatisfied clients and how both of you can assess quality performance.

Before signing a contract, read it carefully. You will also want to check how the company deals with unsatisfied clients and how they make good. Furthermore, you want the contract to cover theft and breakage. Even though contracts are for a year or more, you want to be assured of quality service every time. You may opt for a trial period or a shorter contract that will keep the service provider on their toes.

Ask if the company's phones are available 24/7 for emergencies. This is a good indication of the importance they give to customer service. Can you reach someone if there is a leak causing water damage, or a fire needing clean up. A business can own many properties that need to be taken care of during emergencies and a company that is always ready to do this will be fit for the job. It would be helpful if you get testimonials from the company. Call up their current and previous clients and ask specifically about the quality of the service and the reliability of the personnel. Their comments will prove helpful in decision-making all things being equal.

If you end up having to choose between two companies, select the one with more years of experience. Experience is what establishes reputation. You do not want a fly by night enterprise that will disappear on you after a few months. A company with the most hands-on experience will know the business better than newbies in the field. Most importantly, because they have tenure in the business, they will know what you need even before you ask.




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